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Chief Executives Board One United Nations Chapter 5 Deepening understanding and better managing knowledge

Deepening understanding and better managing knowledge

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One United Nations (Ch 5, paras 155 - 157)

155.      A collective capacity to acquire and create knowledge and put it to productive use for the common good is as critical to the efforts of the UN system as it is to individual countries. This means, for the UN system, concerted action to deepen understanding and to manage and share knowledge much more purposefully. On the conceptual level, for example, while peace and development obviously have many interconnections, the exact linkages between them are far from being fully analyzed and understood. In the development area itself, UN system organizations need to reflect further together on how to advance and project to policy makers a holistic approach to economic and social development. That approach would emphasize the mutually reinforcing relationship between the pursuit of the Millennium Development Goals and the pursuit of the wider UN development agenda that has emerged from the global conferences. It would ensure that social objectives are effectively integrated into economic decision-making. And it would factor in the challenge of addressing the inequalities that exist within and among countries, both as an ethical imperative and as a practical necessity to remove a major impediment to growth and sustainable development.

156.      In our knowledge-intensive world, the efforts of individual organizations to become centres of excellence in their respective areas of competence will have to coalesce into system-wide action to become—and earn recognition as—a centre of excellence across those areas, particularly on multisectoral approaches that can best advance both security and development.

157.      In the follow-up to the global conferences and the Millennium Declaration, the UN system has intensified its efforts to more effectively manage and share knowledge, to use information technology and to produce reliable standardized data, all of which enable coherent support of decision-making and cogent system-wide strategies for public communication. The system agenda for further progress should thus focus on:

  •       Common, more reliable and more accessible, user-friendly statistical and other data. This should be accompanied by a joint effort to significantly strengthen support for capacitybuilding in countries in both data gathering and analysis.

  •       A common strategy for better employing information and communications technologies (ICT) in both management and operations.

One United Nations (Box 5.1)
Box 5.1: Working together on the information society
CEB member organizations collaborated closely in the ITU-led preparatory and follow-up processes for the first phase of the World Summit on the Information Society (WSIS) held in Geneva on 10-12 December 2003. Their contributions were coordinated through the High-Level Summit Organizing Committee (HLSOC) led by ITU. At the second phase of the Summit in Tunis, the HLSOC is expected to monitor implementation of the Geneva Action Plan by organizations of the UN system and report on those efforts to the Summit process. The HLSOC is engaged in a stock-taking exercise to assess the current level of programmatic activity by CEB member organizations that touch on the Information Society and to provide information on new activities targeted to meet the goals set by WSIS. Supporting the Information Society requires a coherent and coordinated approach by UN system organizations. While some issues directly interest nearly all organizations of the system (such as access to ICT), others are more specific to individual institutions (such as e-medicine, online dissemination of weather information, technical standards and intellectual property). Many UN system organizations already have linked programmes and actions for bridging the digital divide. In many cases, these involve programmes to use and develop e-applications that fall within their mandates. The Geneva Plan of Action provides a framework for re-orienting and reinforcing those programmes, strengthening synergies and sharing best practices.
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  •       Identifying and sharing best practices within the system and outside it.

One United Nations (Box 5.2)
Box 5.2: Knowledge sharing and information technology in support of the MDGs
Work is underway within the framework of CEB to forge new directions and establish new channels for exchanging ideas and knowledge within the UN system. Underpinning these efforts is a UN System Information and Communication Technology Strategic Framework developed by the ICT Network of CEB. Building on past evaluations of ICT opportunities in the system, this Strategic Framework represents a collaborative initiative geared towards the improvement of communication channels and the development of common ICT infrastructure elements across organizations of the UN system. The Strategic Framework sets out the charter for UN system organizations to pursue ICT investments in a way that could result in savings and improved efficiency in technology operations upon which any knowledge sharing initiative rests.

Two key initiatives under the ICT Strategic Framework involve creating a more connected UN, with an expanded UN system network, and a more informed UN, with an initiative for knowledge sharing. The UN System Development Network envisions an unparalleled ability to communicate amongst all the organizations of the UN family. Currently, most organizations of the system maintain and operate independent global networks that allow them to communicate with their own staff but hinder full cross-institutional collaboration. Work currently underway seeks to eliminate this redundancy, resulting in lower overall operating costs and enhancing the ability of all organizations to communicate throughout the system.

Sharing information across organizations is another major initiative under the Strategic Framework. Knowledge management initiatives are ongoing in many parts of the UN system, but widespread sharing of knowledge outside individual organizations has yet to be realized. Building on lessons learned by the World Bank, this ICT Network initiative seeks to identify the most appropriate tools and techniques to facilitate the widespread dissemination of knowledge existing in individual organizations across the UN system.
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  •       Promoting a system-wide learning culture rooted in shared values and common objectives for all staff of the UN system.(29)  The culture building effort must focus on staff as they enter the international civil service, joining not only one organization but also an integrated system of organizations. It should focus on staff as they assume management responsibilities and hence a greater role in steering the UN organizations towards One United Nations. And it should engage senior management, charged with providing leadership, momentum and policy guidance for these efforts.




29. The UN system Staff College, established in 2002, pursuant to GA resolution 55/207 is a system-wide instrument that focuses on building a common culture across all areas of the work of the system.

 

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